Interactive voice response (IVR) Services

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. e.g. when your customer will call you, the call will be automatically responded by cloud based computer recorded voice with a welcome message and then it will offer choices like press 1 for Sales, 2 for General Enquiry, 3 for support and so on... the complete call logs will be saved on the cloud based dashboard provided to you with the recordings of all the calls. It ensures you don't miss any lead and can track the records of the calls and follow up by your sales team.